Shipping policy

Shipping:

To ensure that your parcel will be delivered safely, deliveries will be left at your door. Please note that we cannot deliver to a PO Box address, please provide an alternate postal address. We aim to have your parcel to you within 2-3 working days of receipt of order within New Zealand, please note that rural deliveries may take slightly longer. Delivery times are subject to stock availability and we will advise you if your order may be delayed. Courier fees are non-refundable and we endeavour to dispatch your order within three working days of receipt of your order. You will receive a confirmation email once your order is dispatched from our fulfilment stores. This email will include a link to the Courier website where you can track the progress of your delivery. In the case of contactless deliveries or deliveries which do not require a signature, we cannot be responsible for any loss or damage to the order between the time of delivery and the time it is received by an individual at the provided address.